R E S U M E Download a softcopy of my resume or view a reduced version here. MS Word Version Text Version PROFESSIONAL EXPERIENCE 11/03 – Present  InfoZen, Inc., Rockville, MD, a boutique system integration and technology consultancy focusing on providing strategic and technical solutions.  Principal Project Manager in InfoZen’s eSolutions practice, which includes content management (CMS), search, enterprise portals and customer relationship management (CRM) services. Clients & Projects United States Citizenship and Immigration Services – Web  Presence Project USDA Forest Service – Web Information Delivery Project United States General Services Administration – FirstGov.gov Web Portal Project United States General Services Administration – Content Management Pre-Implementation Services Program Commodity Futures Trading Commission (CFTC) Defense Contract Management Agency (DCMA) Social Security Administration USDA Economic Research Service 2/01 – 11/03 CIBER, INC., East Hanover, NJ, a leading international eBusiness consultancy focusing on internet strategy, development, and enterprise content management (ECM) application integration. Clients & Projects Highmark Blue Cross Blue Shield – Customer Consulting Self-Service Reporting Initiative FedEx Ground – Portal Pilot  Project Highmark Blue Cross Blue Shield – Sales Solutions Tool (SST) Lockheed Martin – Enterprise Information Architecture Project Merck & Co., Inc. – Interwoven TeamSite 5.5 Upgrade Merck-Medco (now Medco Health Solutions, Inc.) – Content Management Solution Evaluation Gartner – WCW Content Management System Kyocera Mita – Site Audit 1/00 – 1/01 marchFIRST, New York, NY, a leading internet professional services firm serving Global 3000 corporations and leading emerging companies. Clients & Projects Audi of America / Audi Canada – Audi Content Management System Audi of America / Audi Canada - Audi Canada Website Audi of America – Vignette Release 1.0 Columbia House – Project Management Office (PMO) 10/98 – 1/00 C2 Media (now C2 Media.com), New York, NY, the largest eBusiness provider of media graphics solutions.  Consulted with designers to C-level executives on marketing/advertising, business development, and communication strategies/techniques.  Managed and tracked large, confidential/sensitive, and integrated media projects. Account Executive / Project Manager Consistently exceeded 100% of quota (Q2 1999 C2 Media NY Financial Office’s Outstanding Account Executive) Greater than 50% of client base was developed through lead generation and new business strategies Clients included AGENCY.COM, Forbes Magazine/Forbes.com, J. Crew, New York Stock Exchange, Platform Network, Rare Medium Group, Inc., Standard & Poor’s, and USWEB/CKS (also known as marchFIRST) 8/97 – 9/98 Bayer Corporation, Pharmaceutical Division, West Haven, CT, the ethical drug division of an international chemical and pharmaceutical corporation. In the Metro New York territory, managed a revenue base of $6 million and responsible for promoting new ethical drugs to 250+ health care professionals in private offices, nursing homes and major health care facilities. Also responsible for the stocking of pharmacies, new product promotion, and relationship building with health care professionals. Pharmaceutical Sales Representative For existing antibiotic, sales grew 4% while overall market declined by 2% With new Type II diabetes product, achieved 109% of quota. 7/93 – 8/97 State Farm Insurance, Wayne, NJ, the largest property and casualty insurer in the United States.  Responsible for maximizing profitability for a portfolio of 65 - 70 large insurance agencies throughout northern New Jersey. Served as a loss reporting agency liaison. Supervised eight Underwriters, two support employees, and served as the project manager for Fire operations management. Floating Underwriting Supervisor / Systems Coordinator / Senior Underwriter – Fire & Casualty Division Underwriter – Fire & Casualty Division Managed risk analysis program to adjust premiums and improve customer service RESULT: Completed project on-schedule despite 7-month launch delay and yielded 30% of portfolio adjustment for six-figure operational profit Crafted content and trained 110+ regional employees on new Windows-based computer platform Project sponsor with an industry-wide loss-reporting agency to cut reporting costs and ensure quality standards EDUCATION & CERTIFICATION Project Management Professional (PMP), Project Management Institute (PMI) Interwoven Partner Boot Camp Training, Interwoven, Inc. General Insurance, (INS), The Insurance Institute of America B.A., Business Management, Gettysburg College Next Section >>